Terms of Service

1. Acceptance of Terms

By accessing and using TravelBD's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

TravelBD is an online travel agency that provides booking services for flights, hotels, and travel packages. We act as an intermediary between you and travel service providers.

• Flight booking and reservation services
• Hotel accommodation booking
• Travel package arrangements
• Customer support and assistance

3. Booking and Payment

All bookings are subject to availability and confirmation by the respective service providers. Payment must be made in full at the time of booking unless otherwise specified.

• Prices are subject to change without notice until booking is confirmed
• Additional fees may apply for certain services
• Payment methods include credit/debit cards and mobile banking
• All transactions are processed securely

4. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the service provider and type of booking. Please review the specific terms for each booking.

• Flight cancellations are subject to airline policies
• Hotel cancellations must be made according to hotel policies
• Service fees may be non-refundable
• Refunds will be processed within 7-14 business days

5. User Responsibilities

Users are responsible for providing accurate information and complying with all applicable laws and regulations.

• Provide accurate personal and travel information
• Ensure valid travel documents (passport, visa, etc.)
• Comply with airline and hotel policies
• Arrive at designated times for flights and check-ins

6. Limitation of Liability

TravelBD acts as an intermediary and is not liable for the actions or omissions of third-party service providers. Our liability is limited to the service fees paid to us.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

8. Modifications to Terms

TravelBD reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@travelbd.com
• Phone: +880 1700-000000
• Address: House 123, Road 45, Gulshan-2, Dhaka 1212, Bangladesh